推荐阅读

Booher,D.2017.Communicate Like a Leader:Connecting Strategically to Coach,Inspire,and Get Things Done.San Francisco:Berrett-Koehler.

Cialdini,R.2006.The Psychology of Persuasion,2nd ed.New York:Harper Business.

Scharlatt,H.,and R.Smith.2011.Influence:Gaining Commitment,Getting Results,2nd ed.Greensboro,NC:Center for Creative Leadership.