Situation 4 Talking about International Certification

Sample Dialogue 2

Hank:Rebecca,I'd like you to meet Chris Lee.

Rebecca:How do you do,Mr.Lee?

Chris:Very well,thank you.And call me Chris.

Hank:Chris is here to walk us through the certification process.

Rebecca:Why are we getting certified?

Chris:You're required to get certified by an independent auditor before beginning business with certain American companies.

Hank:And as we just landed that new account in California,we have to get the ball rolling on this as soon as possible.

Rebecca:Ok,what is required?

Chris:To be honest,it's quite a lengthy list of things.Let's start with safety issues.We need to make sure there are fire extinguishers on every floor and there should be proper ventilation.

Hank:I think we already do it in these areas.

Chris:Workers need to wear protective gear if they're near dangerous chemicals or machines.

Rebecca:Yes,we already require that.

Chris:Also,we need to make sure your factory is safe from the threat of terrorism.Well,after the terrorist attacks on September 11th,all the rules and regulations have become much stricter.If you ship a container to the United States,it could possibly be used by bad guys to send dangerous materials.

Rebecca:So what kind of precautions do we need to take?

Chris:You need to have a 24-hour surveillance and alarm system set up.And the doors and gates should be monitored by guards to make sure only those who should be in the factory are in the factory.

Hank:That's pretty reasonable and I think we can handle that.Thanks for your help,Chris.

Chris:My pleasure.

Task 6

Pair work.Role-play a conversation with your partner according to the situation:

Mr.Li is the manager of a textile company newly set up in Zhejiang.One day,he called Julia,one of his good friends in Swiss for help.Mr.Li wanted to know more about how to go through the international certification processes in Europe for the textile exported.

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