Listening

Situation 1 Talking about the Qualifications of an Automobile Salesman

Task 1

Listen to the following speech and tick the statements the speaker mentioned.

□ 1.Proper instructions are helpful to a car salesman to earn more profits.

□ 2.A qualified car salesman needn't appear professional.

□ 3.The person who wants to become a good car salesman should master all the knowledge about cars.

□ 4.A car salesman should tell the potential buyer how much monthly payments will be and the interest rate offered.

□ 5.A car salesman should keep in touch with the buyer after the purchase because it will lead to another purchase in the future.

Task 2

Listen to the speech again and complete the sentences.

Any car salesman who can integrate strategies into his daily routine will help himself maximize profits without having to compromise his ethics.Here are some instructions.

First,act 1 at all times.A 2 salesman had better avoid using bad language around the customer,look neat and tidy.Do not lose focus on your 3.A buyer is more likely to trust a salesman who looks the4.

Second,learn about your 5.Because a 6 customer will be more likely to purchase a vehicle from a salesman who is knowledgeable and can accurately answer any question.

Third,avoid giving the customer too much information about the financial aspects of the 7.A car salesman's job is to educate the potential buyer about the car itself,not how much 8 will be,or the interest rate offered.This is the job of the 9.

Finally,a car salesman should follow up with the customer after this purchase.This could lead to other 10.

Situation 2 Introducing a Car to a Potential Customer

Task 3

Listen to the following conversation and answer the multiple choice questions.

1.What kind of automobile is Rose interested in?

A.Sedan.

B.Truck.

C.Van.

D.Jeep.

2.Which is NOT the standard color?

A.Silver.

B.Black.

C.Purple.

D.Grey.

3.Which of the following safety devices is not mentioned?

A.ABS.

C.Adaptive headlights.

B.Backup sensors and cameras.

D.Air conditioning.

4.What device can make a long trip much easier and enjoyable for Rose's kids?

A.OnStar system.

C.A rear-seat DVD player.

B.Remote keyless entry.

D.The side airbags.

5.What about the fuel consumption of the car?

A.High.

C.Appropriate.

B.Very low.

D.Unknown.

Task 4

Listen to the conversation again and fill in the blanks.

Tom:Good morning,Madam.I'm Tom.Which model would you like?

Rose:Morning!I'm interested in this one.Would you introduce it to me?

Tom:Sure.This sedan not only has a very elegant 1,but also looks beautiful.

Rose:Yes,I can see that.But is it reliable?I'm a mother of two kids and care much more about safety than its outlook.

Tom:Safety is out of question because there are seven 2 in all.Besides the side airbags,ABS,adaptive 3 control,adaptive headlights,there are

automated collision notification system,automated parking systems and 4

sensors and cameras.These technologies can make life with your car a lot safer and easier.

Rose:Oh,that's great.What about other 5 of the car?

Tom:It has remote 6 and OnStar system.Amazingly,it has a 7 DVD player.Movies-on-the-go can make long trips easier for both you and your kids.

Rose:Brilliant!What colors does the car come in?

Tom:There are six standard colors:red,white,black,purple,golden and silver.

Rose:Good.I love white.What about its fuel economy?

Tom:The 8 of this car is appropriate.Here is the technical 9 table.If you are interested,we can arrange a 10 for you.

Rose:Okay,let's stop here today.Thank you very much for your excellent introduction.

Tom:You're welcome.