拒绝客户要求

范文

Dear Mr. Qiu，

Thank you for your equity of 25 August. We are always pleased to hear from a valued customer. I regret to say that we cannot agree to your request for technical information regarding our software security systems. The fact is, that most of our competitors also keep such information private and confidential. I sincerely hope that this does not inconvenience you in any way. If there is any other way in which we can help, do not hesitate to contact us again.

I wish your business success!

Yours sincerely，

Wang

Manager

亲爱的邱先生：

8月25日信收悉，谨此致谢。来信要求本公司提供有关软件保密系统的技术资料，但鉴于同行向来视该等资料为机密文件，本公司亦不便透露，尚祈见谅。我真诚地希望这样不会对贵公司造成不便。如需本公司协助其他事宜，欢迎随时赐顾垂询。

祝业务蒸蒸日上！

王经理 敬上

常用句型

1. I regret to say that we cannot agree to your request for…

很遗憾我们不能同意您对……的要求。

2. The fact is, that most of our competitors also keep such information private and confidential.

鉴于同行向来将该等资料视为机密文件。

3. I sincerely hope that this does not inconvenience you in any way.

我真诚地希望这样不会对贵公司造成不便。