Cover
Copyright
Dedication
Preface
Introduction Change@Work
Note from Ann “Conversations at 37 000 Feet”
The Focus of Our Book Change@Work
The Challenge of Change
The Pull of the Past
The Role of “Schema”
Note from Lillie “If the Shoe Fits”
The Change Cycle
The Six Stages
The Red Stages: Loss and Doubt
Stage 1: Loss to Safety
Stage 2: Doubt to Reality
Stage 3: Discomfort to Motivation
Stage 4: Discovery to Perspective
The Green Stages: Understanding and Integration
Stage 5: Understanding the Benefits
Stage 6: Experiencing Integration
Change 101
Chapter One What’s the Worst That Could Happen?
Stage 1: Moving from Loss to Safety
Hello Change Goodbye Control
How We Feel in Stage 1: Fearful
How We Think in Stage 1: Cautiously
How We Act in Stage 1: Paralyzed
To Know More Notice More
One Company Different Perspectives
Case in Point: Creativo Plus Inc.
The Only Way Out Is Through
Learning Curves
Stage 1 Priority: Creating a Sense of Safety
Pinpointing the Change
“Pinpointing the Change” Exercise
Case in Point: DATAs Group Inc.
Worlds—or at Least Stages—Apart
Allies Obstacles
Things to Avoid in Stage 1
To Be More Resourceful in Stage 1
Keys to Moving On
Chapter Two Facts Over Fiction
Stage 2: Shifting from Doubt to Reality
The Noise of Stage 2
How We Feel in Stage 2: Resentful
How We Think in Stage 2: Skeptically
How We Act in Stage 2: Resistant
To Know More Notice More
Stage 2: When Open Doors Go Unused
Needed: More Data
Pinpointing the Point of Resistance
The Lure of Speculation
Stage 2 Priority: Getting an Accurate Picture
Case in Point: CSC Project
Our Power of Self-Assessment
Managing Anger
Case in Point:The Beeline Company
Stage 2:”Now It’s … Interpersonal”
Things to Avoid in Stage 2
Things to Welcome in Stage 2
Keys to Moving On
Learning Curves
Chapter Three Taking Charge of Now
Stage 3: Going from Discomfort to Motivation
Breaking Through Not Breaking Down
How We Feel in Stage 3: Anxious
How We Think in Stage 3: Confused
How We Act in Stage 3: Unproductive
To Know More Notice More
A Powered-Down World
Case in Point: Naybor Co.
Stage Priority: Finding Motivation
The Value of Reframing
Learning Curves
A Word on Behalf of Sleep
Case in Point: Monztero Inc.
Learning Curves
Things to Avoid in Stage 3
Things to Welcome in Stage 3
Keys to Moving On
The Danger Zone
Chapter Four Decide Then Take Your Best Step
Stage 4: Trekking from Discovery to Perspective
“I Resource”
How We Feel in Stage 4: Anticipatory
How We Think in Stage 4: Resourcefully
How We Act in Stage 4: Energized
To Know More Notice More
Stage 4 Priority: Make Decisions Using Expanded Perspective
Case in Point:Talstone Inc.
Learning Curves
Discover Your Decision-Making Strategies
How Do You Decide?
Case in Point: Deibel Manufacturing
Things to Avoid in Stage 4
Things to Welcome in Stage 4:
Keys to Moving On
Maximizing
Chapter Five Making Sense of What Was and What Is
Stage 5: Understanding the Benefits
How We Feel in Stage 5: Confident
How We Think in Stage 5: Pragmatically
How We Act in Stage 5: Productively
To Know More Notice More
Case in Point: Cadden Academy
Stage Priority: Understanding the Change in a Deeper Way
Acknowledgment’s Value
Learning Curves
Stay on the Learning Road
Reel Learning
Change Lessons
The Rearview Mirror Trap
Case in Point: Big Table Eats Catering
Things to Avoid in Stage 5
What to Welcome
Keys to Moving On
“Flow”
Chapter Six Change Moves Me
Stage 6: Experiencing Integration
What Is Found at Journey’s End
How We Feel in Stage 6: Satisfied
How We Think in Stage 6: Focused
How We Act in Stage 6: Generous
Case in Point: St. Rose Roasters
Stage 6 Priority: Flexibility
Learning Curves
Complacency Challenge
Wisdom in Change
“Toggle-Vision”
New-Model Schema
Conclusion Change Beliefs
Our Change Beliefs
Change Just Happens—We Don’t Need to Take It Personally
Work Change Has the Potential to Bring Out the Best in People
There Is No Right Way to Do the Wrong Thing
It’s Important to Take Responsibility for What We Have Created in Our Lives—Both the Good and the Bad
Index
A
B
C
D
E
F
G
H
I
J
K
L
M
O
P
Q
R
S
T
U
W
Acknowledgments
About the Authors
Ann Salerno
Lillie Brock
About The Change Cycle Series
About Berrett-Koehler Publishers
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更新时间：2019-01-03 11:08:00
完结共171章
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